CRM/ERP
SaaS
Design System
ZenTrades CRM Redesign
I am currently writing a full case study for this project.
Project
ZenTrades CRM/ERP Redesign
Goal
Simplify complex workflows, improve usability, and create a scalable design system for field service teams.
Work
Led the redesign of ZenTrades' CRM/ERP platform by conducting user research, simplifying complex workflows, and improving key modules such as scheduling, inspections, estimates, work orders, and invoicing. Created wireframes, prototypes, and scalable design patterns while collaborating closely with product, engineering, and business teams.
Result
Reduced task completion time, improved workflow efficiency, increased user adoption, and delivered a more consistent experience across the platform.
ZenTrades CRM
Field Scheduler
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AVTAR SINGH
INDIA
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